What Data We Collect and Why
When you open an account with us, we collect the information needed to verify your identity, process your deposits through DANA, OVO, GoPay, or QRIS, and deliver account statements accurately. This includes your name, email address, phone number, and payment instrument details tied to each transaction.
-
1
We also log device identifiers and session timestamps to detect unusual access patterns — for example, if your account is accessed from Bandung and then from an unrecognised device minutes later, our system flags that automatically. We do not collect data beyond what is operationally necessary,
-
2
and eligibility to use our services depends on local law. Retention periods are set per data category: payment records are kept for five years to meet financial-reporting requirements, while inactive session logs are purged after ninety days.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.